Effective Date: 1 January 2025. This Privacy Policy explains how Dadu Game ("we", "us", "dadu game") collects, uses, stores and protects the personal information of players and visitors ("you") in connection with the dadugame.net platform. By using dadu game you accept the practices described in this policy. Please read it alongside our Terms and Conditions.
1. Who We Are and How to Contact Us
Dadu game is an online gaming platform serving players in Pakistan. The platform operates at dadugame.net and offers sports betting, live casino, Ludo games, fishing games, slots and related gaming services — all transacted in Pakistani rupees (PKR).
For any privacy-related queries, requests or concerns, contact us at:
2. Personal Data We Collect
Dadu game collects personal data in three ways: information you provide to us directly, information generated automatically when you use the platform, and in limited cases, information received from third-party payment processors to verify transactions.
Information You Provide Directly
- Registration data: Full name, date of birth, mobile number, email address and city of residence.
- Identity verification: When required for age or identity checks — CNIC number, or other government-issued ID details.
- Payment information: Mobile wallet numbers (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT transfers, and card details for Visa/Mastercard deposits. Full card numbers are never stored by dadu game — payment processing is handled by certified payment processors.
- Communications: Any messages you send to our support team via email or in-platform chat.
- Responsible gaming requests: Self-exclusion requests, deposit limit settings and related account control information.
Information Collected Automatically
- Device and browser data: IP address, device type, operating system, browser version, screen resolution and mobile network operator.
- Usage data: Pages visited, games played, bets placed (game type, stake, outcome, time), session duration and navigation patterns within the platform.
- Cookies and similar technologies: Session identifiers, preference cookies and analytics data. See Section 9 for full cookie details.
- Login activity: Date, time and IP address of each login to your dadu game account.
Data Received From Third Parties
When you make a deposit or withdrawal via Easypaisa, JazzCash or other payment providers, those providers confirm transaction status and basic identity verification data to dadu game as part of the payment processing flow. Dadu game does not receive your full mobile banking credentials or PIN from any payment provider.
| Data Category | Examples | Purpose | Legal Basis |
|---|---|---|---|
| Identity | Name, DOB, CNIC | Account setupAge verify | ContractLegal obligation |
| Contact | Mobile, email, city | CommunicationsSupport | Contract |
| Payment | Wallet numbers, IBFT details | DepositsWithdrawals | ContractLegal obligation |
| Gaming Activity | Bets, stakes, game outcomes | Fair playRG tools | ContractLegitimate interest |
| Technical | IP address, device, browser | SecurityFraud prevention | Legitimate interest |
3. How Dadu Game Uses Your Personal Data
Every use of your personal data on dadu game has a specific, documented purpose. We do not use your information for anything beyond what is described here:
- Account management: Creating, maintaining and securing your dadu game account, including password resets and login verification.
- Payment processing: Facilitating PKR deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/Mastercard, and processing withdrawal requests to your registered payment method.
- Age and identity verification: Confirming that players are 18 or above and that the person requesting a withdrawal is the registered account holder.
- Customer support: Reading and responding to your messages, resolving account queries, processing complaints and investigating disputes.
- Platform improvement: Analysing aggregated usage data (anonymised where possible) to understand which features players use and where the platform can be improved.
- Security and fraud prevention: Detecting unusual login patterns, duplicate accounts, suspicious betting activity and potential payment fraud.
- Responsible gaming: Monitoring gaming patterns to identify potential problem gambling indicators and applying player-requested account controls such as deposit limits and self-exclusion.
- Legal compliance: Retaining records as required by applicable law and cooperating with lawful requests from regulatory authorities.
- Direct communications: Sending account-related notifications — such as withdrawal confirmations, security alerts and policy updates — to your registered mobile number or email. Promotional messages are only sent with your consent.
4. Legal Basis for Processing
Dadu game processes your personal data on one of the following legal grounds:
- Performance of a contract: Processing necessary to fulfil our obligations to you as a registered dadu game player — account operation, payment processing, customer support.
- Legal obligation: Processing required to comply with applicable law — including age verification and record-keeping requirements.
- Legitimate interests: Processing for purposes such as fraud prevention, security monitoring and platform improvement, where these interests do not override your fundamental rights.
- Consent: Where we rely on consent — for example for promotional communications — you may withdraw that consent at any time by contacting support@dadugame.net or updating your communication preferences in account settings.
5. Data Sharing and Third Parties
Dadu game does not sell, rent, trade or share your personal data with any third party for their own marketing or commercial purposes. Full stop.
We share data only in the following limited, necessary circumstances:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank partners and card processors receive only the information necessary to process your specific transaction.
- Identity verification providers: Third-party KYC service providers may be used to verify identity documentation when required. These providers are contractually bound to handle your data only for the verification purpose.
- Technology providers: Cloud hosting and infrastructure partners who process data on our behalf under strict data processing agreements.
- Legal authorities: Dadu game will share data with law enforcement or regulatory bodies if legally required to do so. We will notify you where legally permitted before complying with such requests.
- Business transfers: If dadu game is involved in a merger or acquisition, your data may be transferred to the successor entity subject to this policy's protections.
Clear statement: No advertising networks, data brokers, social media platforms or marketing companies receive your personal data from dadu game. Zero.
6. Payment Data and PKR Transactions
Because dadu game processes all financial transactions in Pakistani rupees through local payment systems, your payment data deserves its own dedicated section.
When you deposit using Easypaisa or JazzCash, the transaction is initiated through the respective app on your phone — dadu game receives confirmation that the payment was made and the sender's wallet number, but does not receive your mobile banking PIN, biometric data or full account credentials. The same applies to NayaPay, SadaPay and bank IBFT transfers.
For Visa/Mastercard debit cards: card numbers are processed through a certified payment gateway and are never stored in the dadu game database. Dadu game stores only the last four digits of the card number and its expiry month/year for reference purposes.
Your registered payment details are used exclusively for processing your withdrawals. You will never be charged without your explicit action in the dadu game cashier. Dadu game does not initiate outgoing payments without a player withdrawal request.
7. How We Keep Your Data Secure
Security is not an afterthought at dadu game — it is built into the platform from the ground up. The following measures are in place at all times:
- TLS 1.3 encryption on all data transmitted between your device and the dadu game platform.
- AES-256 encryption for sensitive data stored at rest in our systems.
- Role-based access control: Dadu game staff can only access the player data they require for their specific role. Support agents cannot access payment credentials. Finance staff cannot access gaming activity logs.
- Two-factor authentication required for all internal dadu game system access by staff.
- Regular penetration testing and security audits conducted by independent third parties.
- Incident response plan: In the event of a data breach that affects your personal data, dadu game will notify affected players promptly and explain the nature of the breach, data affected and steps taken.
Your responsibility too: The security of your dadu game account also depends on keeping your password confidential and your registered mobile number secure. Dadu game support will never ask for your password. If anyone does, it is not dadu game.
8. Data Retention
Dadu game retains personal data only for as long as necessary for the purposes described in this policy and as required by applicable law.
- Active accounts: Personal data is retained for the duration of your account's active status.
- Closed accounts: Following account closure, basic identity and transaction records are retained for a standard regulatory retention period. The exact duration depends on applicable law at the time.
- Identity verification documents: Retained for the period required by applicable know-your-customer regulations.
- Gaming activity logs: Retained for a period sufficient to resolve any disputes and comply with audit requirements.
- Communications with support: Retained for a minimum period to allow dispute resolution and quality review.
- Anonymised analytics data: May be retained indefinitely once all personal identifiers are removed — this data cannot be traced back to any individual player.
When retention periods expire, personal data is securely deleted or anonymised. If you request deletion before the retention period ends, we will delete what we legally can and explain which data must be retained and why.
9. Cookies and Tracking Technologies
Dadu game uses cookies and similar technologies to operate the platform correctly and to understand how players use it. Here is a plain explanation of each type:
You can manage optional cookie preferences in your browser settings. Blocking essential cookies will prevent dadu game from functioning correctly.
10. Your Privacy Rights
As a dadu game player, you have the following rights regarding your personal data. To exercise any of these rights, email us at support@dadugame.net with "Privacy Request" in the subject line. We will respond within 30 calendar days.
Right of Access
Request a copy of all personal data dadu game holds about you, including what it is, where it came from, and how it is being used.
Right of Rectification
If any of your personal data on dadu game is inaccurate or outdated, you have the right to have it corrected. Update basic details in account settings or contact us for other corrections.
Right of Erasure
Request deletion of your personal data. We will delete everything we legally can. Some data must be retained for regulatory compliance — we will explain clearly what and why.
Right to Restrict Processing
Ask us to limit how we use your data — for example, if you dispute its accuracy or if you believe processing is unlawful but do not want deletion yet.
Right to Data Portability
Request your personal data in a commonly used, machine-readable format so you can transfer it to another service if you wish.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes. Where marketing consent is involved, you can withdraw it at any time with immediate effect.
How to exercise your rights: Email support@dadugame.net with "Privacy Request" in the subject line. State clearly which right you wish to exercise and include your registered mobile number or email so we can verify your identity. Responses are sent in English or Urdu as you prefer. There is no charge for exercising any privacy right.
11. Children and Minors
Dadu game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation of age and the platform's age verification procedures are applied during sign-up and at withdrawal.
If a parent or guardian discovers that a minor has created a dadu game account using false age information, please contact support@dadugame.net immediately. We will suspend the account pending investigation, void any bets placed, and refund the deposited amount (excluding any winnings) to the payment method on record. Winnings generated by underage players are not paid out under any circumstances.
Dadu game does not direct any advertising or marketing content towards individuals under 18. If you are under 18 and have reached this page by mistake, please leave the platform.
12. Privacy and Responsible Gaming
There is an important intersection between privacy and responsible gaming on dadu game. Our responsible gaming tools require us to process your gaming activity data — specifically to monitor for patterns associated with problem gambling and to apply the controls you request.
This processing is carried out for your benefit. When you set a deposit limit on dadu game, we need to track your deposit activity to enforce that limit. When you request self-exclusion, we need to retain your account details to ensure you cannot re-register and bypass the exclusion. These are not privacy intrusions — they are privacy-protective measures built to serve you.
Gaming activity data used for responsible gaming purposes is never shared with any external marketing or advertising entity. It is retained for the duration of any applied restriction plus a reasonable period to prevent circumvention. Full details are available on our Responsible Gaming page.
13. Changes to This Privacy Policy
Dadu game may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will notify registered players by email or prominent notice within the platform at least 7 days before the changes take effect.
The effective date at the top of this page always reflects the current version. If you continue using dadu game after the effective date of a revised policy, you are accepting the revised terms. If you do not agree with changes, you may request account closure — your existing balance will be returned to your registered payment method.
Previous versions of this Privacy Policy are available on request from support@dadugame.net.
14. How to Contact Us About Privacy
We take privacy queries seriously and will respond to every genuine request. If you have a question, concern or complaint about how dadu game handles your personal data, please reach out through any of the channels below:
This Privacy Policy was last updated on 1 January 2025. By continuing to use dadu game after this date you confirm your acceptance of this policy in its current form. Related policies: Terms and Conditions · Responsible Gaming